Our Services
Advisory and Consulting
Our Advisory and Consulting services provide businesses with expert guidance and strategic insights to connect and optimize their end-to-end revenue processes. From initial strategy development to execution and continuous improvement, we partner with our clients to identify inefficiencies, implement best practices and leverage the next generation of RLM technologies. Our advisory service aligns with your business transformation objectives while our industry expertise helps you to maximise revenue opportunities, ensuring compliance, mitigating risks and driving long-term growth and profitability.
Business Readiness
We help our customers to assess organisational, process, data and technology readiness, working closely with all departments and stakeholders to define Revenue Lifecycle transformation objectives, success parameters and value matrices while aligning them with the company’s overall roadmap and goals. Assisting with budgeting and preparing internal and external communication plans, driving industry standard process definition and helping our customers to understand Master Data issues and legacy data migration needs. We create robust product and pricing strategies and partner with our customers to define scalable and extensible technology, implementation and support goals.
Implementation
Enterprise Integration
Our specialised RLM integration services ensure that your critical product, pricing and billing data seamlessly connects with existing tax engine, finance and accounting systems. We use advanced integration techniques and tools to enable real-time data synchronization and enhanced workflow automation, enhancing data accuracy, streamlining business processes and providing a unified view of your customer interactions.
Data Strategy
Our data services are designed to harness the power of data to drive informed decision-making and optimize revenue processes. We develop comprehensive data strategies that ensure data accuracy, integrity and accessibility across all upstream and downstream touchpoints. Our services include data governance, advanced analytics and data source integration to provide a 360-degree view of your customer and your complete revenue lifecycle. We leverage sophisticated tools to transform your data into a strategic asset which drives efficiency and growth in your revenue operations.
Program and Release Management
Our tailored release planning services address the complexities of multi-module, multi-currency, and multi-country projects. With businesses and customers often in different locations, we carefully plan and coordinate each release, ensuring seamless integration across diverse systems and compliance with regulatory requirements. Our approach includes detailed scheduling, risk assessment, and stakeholder alignment to guarantee that every aspect of the release is managed efficiently while maintaining operational continuity and capitalising on revenue opportunities across different markets and currencies.
Managed Services
Our flexible support services are perfect for organisations that are ready to make the transition from using Conga or Salesforce as a point solution to a strategic platform and need dedicated resources to fuel adoption and growth in smart ways.
For organisations that have complex or multiple Conga or Salesforce instances, high growth expectations, and the demand for innovation shared across multiple lines of business, we provide the dedicated resource blend you need, practicing agile methods and rapid deployment for all Salesforce & Conga functions as a long-term partner and strategic advisor.
What you get
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Support for: workflow and approvals, template issues, product setup and rules, products missing or incorrect, pricing issues, data issues
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Vendor release application and deployment
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Enhancements and integrations
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Guaranteed resolution
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Service Manager
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